Terms & Conditions

Welcome to our website, Watermark Flood Fund is a project owned and managed by Community Foundation For Calderdale.  If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use.

The term ‘Watermark Flood Fund’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1855 Bldg, Discovery Rd, Halifax HX1 2NG.  The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Watermark Fund’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Watermark Flood Fund Online Shop 

Products: 

All colours are reproduced as accurately on the screen as possible but the actual colour may vary. Any sizes, weights or other dimensions of the products are approximate.

Payment:

All payments are made via Paypal, the account is owned and maintained by Community Foundation For Calderdale.

Returns Policy:

If you receive damaged or faulty goods you must contact us immediately via email at info@watermarkfund.org

We want you to be happy every time you shop with us but we realise that on occasion you may want to return items that you have purchased.

If you are unhappy with your order in any way you can return your unwanted item to Watermark Flood Fund unused and in its original packaging and/or with original tags attached within 14 days (our cooling off period) for a full refund (not including postage and packing if paid).

Please contact us at info@watermarkfund.org for more information.

Return postage is at the cost of the purchaser unless the goods are damaged or faulty.

Watermark Fund cannot be held responsible for return packages which are lost or damaged before reaching us. We recommend that you send the item via recorded delivery, retain proof of postage and insure the item for its full value.

Delivery:

We currently offer shipping to the United Kingdom (including Northern Ireland, Highlands and Islands), Isle of Man and Channel Islands.

Please contact us for shipping rates if you are outside of the UK.

We offer Free UK shipping on orders over £50. If your order is £50 or over your item will be delivered free via economy shipping, this means your order will be dispatched in 1-2 days on a 3-4 day service.

Typically your order will be delivered within 4-7 working days.

Orders under £50

Standard shipping – £3.50 for orders below £30, £5.50 for orders between £30 and £50. Orders will be dispatched via ‘Royal mail 2nd Class post.

Once your item is posted we can no longer control or guarantee delivery times. Please note working days are classed as Monday – Friday excluding Bank Holidays.

When you have completed your order you will be sent an email confirming the details of your purchase. Your order represents an offer to you to purchase from us. Please carefully check the email and notify us straight away of any errors at info@watermarkfund.org. When your goods have been dispatched you will be sent an email to confirm this, it is only then that we accept your offer and a contract is formed which we are bound to fulfil.

To help the environment, reduce waste and keep postage costs to a minimum we will recycle packaging materials wherever possible.

We will process your order and deliver your parcel as quickly as possible. We aim to dispatch your parcel within 48 hours. Please allow 14 days from confirmation of dispatch before contacting us with any queries regarding non – delivery.